Presents

TERMS & CONDITIONS

 

By purchasing a ticket you acknowledge that you have read the ticket information and the festival policies and agree to the terms and conditions. You also acknowledge that the ticket information and the festival policies are subject to change.

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Refund and Transfer Policy

By purchasing a ticket I agree to the refund and transfer policies as stated below:

TRANSFERS

  • At any time prior to the festival: A registered pass holder can transfer their ticket to another lady rider.

  • Up to two weeks before festival start date: A registered pass holder can transfer the cost of a pass to a future Roam Event

  • Within 14 days of festival start: No cost transfers are allowed, only transfers to another person to attend in your place.

REFUNDS

  • Up to one month before festival start date: full refund, less $25 administration fee.

  • 30 or fewer days before festival, or "no show": no refund.

We also understand illness, injury, or family emergencies do happen. While we’ll always want to help, please be ready for the above policies to still apply.

All service processing fees* are non-refundable. The show goes on rain or shine. Where events are held at outdoor venues, the risk of inclement weather is assumed by the Customer. Events may be held regardless of weather conditions, rain or shine, as determined by Roam Bike Fest.

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Customer assumes all loss, damage, personal injury, risk or danger incidental to the attraction, whether occurring prior to, during, or subsequent to, the actual attraction and you agree that management, its agents, or volunteers are not responsible or liable for any injuries resulting from such causes. Furthermore, customer acknowledges and does not hold liable Roam Bike Fest management, its agents, or volunteers for transportation, directions, trail guidance or information, or medical attention once customer has left the festival grounds (REEB Ranch property)

This order is a revocable license to the bearer that may be revoked at any time for any reason. Resale or attempted resale of any ticket issued hereunder at a price higher than the face value appearing thereon is grounds for seizure and cancellation without compensation. THIS ORDER IS FOR PURCHASE BY ELECTRONIC MEANS ONLY. PURCHASE OF THIS ORDER OR SALE BY A THIRD PARTY IS NOT AUTHORIZED.

In order to be admitted to an event, customers must check-in at festival registration and sign a Liability Waiver in exchanged for a wristband.

Any violation of law or any other inappropriate behavior by the user of this ticket during the event may result in revocation of the license and the user being removed from the venue with no refund of the purchase price or any associated charges.

All customers must abide by all festival guidelines as set forth by Roam Bike Fest. Violating festival guidelines is grounds for removal without compensation.

Roam Bike Fest may make changes to the schedule and activities provided without notice, and any such change will not be considered a cancellation of the event. 

The holder of the ticket grants the promoter the right to use their image/likeness as captured on film, video, or any other medium being utilized at the event, and further understands that such images will likely be used to promote future events.

 

*A service fee will be added to the price of each ticket. We make every effort to keep this service charge as low as possible. This fee helps defray the overhead charges involved in box office operations including ticketing software fees, credit card fees, and labor.

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www.thisisroam.com  | Drop a Pin, USA  | hello@thisisroam.com | Tel: 530-521-8913 | @ThisisRoam